How To Fix EPIC_ACTIONS013 - You are not authorized to change custom fields for item &1 w/ &2 status

SAP Error Message - Details

• Message type: E = Error

• Message class: EPIC_ACTIONS - Messages for Payment Processing Services

• Message number: 013

• Message text: You are not authorized to change custom fields for item &1 w/ &2 status

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

If necessary, assign activity <LB>02</> in the <zk>Authorization to
Change Custom Fields</> (<zh>F_EPIC_EXT </>) authorization object to the
user.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EPIC_ACTIONS013 - You are not authorized to change custom fields for item &1 w/ &2 status ?

  The SAP error message EPIC_ACTIONS013 indicates that a user is attempting to change custom fields for a specific item, but they do not have the necessary authorization to perform that action due to the item's current status. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Authorization Issues: The user does not have the required authorization to modify custom fields for the item in question. This could be due to missing roles or permissions in the user's profile.
  Item Status: The item may be in a status that restricts changes to its custom fields. For example, if the item is in a "Completed" or "Locked" status, modifications may not be allowed.
  Configuration Settings: The system may have been configured to restrict changes to custom fields based on certain criteria, including item status.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to change custom fields for the specific item type.
  If needed, work with your SAP security team to adjust the user's roles or permissions.
  
  
  
  Review Item Status:
  
  Check the status of the item (indicated by &2 in the error message). If the item is in a status that does not allow changes, you may need to change the status to one that permits modifications or consult with a supervisor to determine the appropriate action.
  If the item should be editable, investigate why it is in a restricted status and whether it can be changed.
  
  
  
  Consult Configuration Settings:
  
  If you have access to configuration settings, review the settings related to custom fields and item statuses. Ensure that the configuration aligns with your business processes and allows for the necessary changes.
  If you are unsure about the configuration, consult with your SAP functional team or a consultant who specializes in the relevant module.
  
  
  
  Documentation and Support:
  
  Refer to SAP documentation or help resources for more information on authorization objects and item status management.
  If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and context for further investigation.
  
  
  
  Related Information:
  
  Authorization Objects: In SAP, authorization objects control access to various functions. You may need to check specific authorization objects related to the module you are working with (e.g., MM, SD, etc.).
  Item Lifecycle Management: Understanding the lifecycle of the item and the implications of its status can help in determining the appropriate actions to take.
  Custom Fields: If custom fields are part of a specific enhancement or development, ensure that the development team is aware of the authorization requirements and item status implications.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.