How To Fix EP570 - Disbursement with subsequent credit life insurance


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EP - Messages for Posting Area

  • Message number: 570

  • Message text: Disbursement with subsequent credit life insurance

  • Show details Hide details
  • What causes this issue?

    One or more documents are to be checked for reversibility. At least one
    of these documents is the first disbursement of the loan. A credit life
    insurance contract is included in the loan.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If you want to reverse the first disbursement, rescind the CLI first.
    After you have reversed the disbursement, reactivate the CLI. Then enter
    the disbursement data again.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EP570 - Disbursement with subsequent credit life insurance ?

    The SAP error message EP570 typically relates to issues encountered during the processing of disbursements in the context of credit life insurance. This error can arise due to various reasons, including configuration issues, missing data, or incorrect processing steps.

    Cause:

    1. Configuration Issues: The system may not be properly configured for handling disbursements related to credit life insurance.
    2. Missing Data: Required fields or data may be missing in the transaction, such as policy details, customer information, or financial data.
    3. Incorrect Processing Steps: The sequence of operations may not be followed correctly, leading to inconsistencies in the data.
    4. Authorization Issues: The user may not have the necessary permissions to perform the disbursement operation.

    Solution:

    1. Check Configuration: Review the configuration settings for credit life insurance disbursements in the SAP system. Ensure that all necessary parameters are set correctly.
    2. Validate Data: Ensure that all required fields are filled out correctly in the transaction. Check for any missing or incorrect data entries.
    3. Review Processing Steps: Follow the correct sequence of operations as outlined in the SAP documentation for processing disbursements. Ensure that all prerequisite steps have been completed.
    4. User Authorization: Verify that the user has the appropriate permissions to execute the disbursement. If not, contact your system administrator to obtain the necessary access.
    5. Consult Documentation: Refer to SAP notes or documentation related to the specific error message for additional troubleshooting steps or patches that may resolve the issue.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant notes or updates related to error EP570. SAP frequently releases notes that address specific issues or provide guidance on error messages.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the disbursement process, such as those for managing insurance policies or financial transactions.
    • Support Community: Engage with the SAP community forums or support channels for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be beneficial to escalate the issue to your SAP support team or consult with a technical expert who specializes in SAP financial modules.

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