How To Fix EP407 - Database could not read documents transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: EP - Messages for Posting Area

• Message number: 407

• Message text: Database could not read documents transferred

What causes this issue?

The documents transferred are not in the database, or cannot be read.

How to fix this error?

Check if the documents to be reversed exist.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EP407 - Database could not read documents transferred ?

  The SAP error message EP407, which states "Database could not read documents transferred," typically indicates an issue with the database connection or the integrity of the documents being processed. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Database Connection Issues: There may be a problem with the connection between the SAP application and the database, such as network issues or database server downtime.
  Corrupted Documents: The documents being transferred may be corrupted or not in the expected format, leading to read errors.
  Insufficient Permissions: The user or process attempting to read the documents may not have the necessary permissions to access the database or the specific documents.
  Database Locking: The database may be locked due to another process, preventing access to the documents.
  Configuration Issues: Incorrect configuration settings in the SAP system or the database can lead to read errors.
  
  Solutions:
  
  Check Database Connection: Verify that the database is up and running and that the connection settings in SAP are correct. Test the connection to ensure it is functioning properly.
  Inspect Document Integrity: Check the documents being transferred for corruption or format issues. If possible, try to re-upload or re-transfer the documents.
  Review Permissions: Ensure that the user or process has the appropriate permissions to access the documents in the database. Adjust permissions as necessary.
  Monitor Database Locks: Use database monitoring tools to check for any locks that may be preventing access to the documents. Resolve any locking issues if found.
  Configuration Review: Review the configuration settings in both SAP and the database to ensure they are set up correctly. Look for any discrepancies that could lead to read errors.
  Consult Logs: Check the SAP application logs and database logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with, as it may contain information on common issues and resolutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP Basis team or SAP support for further investigation.