How To Fix EMX310 - System could not determine a master data template for contract sample &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EMX - IS-U Parking

• Message number: 310

• Message text: System could not determine a master data template for contract sample &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Select a valid contract model.

Procedure for System Administrators

<DS:TRAN.EPRODCUST>Check</> the following:
The contract model must be allocated to a
<DS:GLOS.BB98A70C9F4ED411AE7500A0C9EAD00F>master data template</>.
The master data template must have the status <LS>E</> (released, for
increased efficiency).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMX310 - System could not determine a master data template for contract sample &1 ?

  The SAP error message EMX310 indicates that the system is unable to determine a master data template for a contract sample. This error typically arises in the context of contract management or when working with contract samples in SAP.
  Cause:
  The error can occur due to several reasons, including:
  
  Missing Master Data Template: The required master data template for the specific contract sample does not exist in the system.
  Incorrect Configuration: The configuration settings for the contract management module may not be set up correctly, leading to the inability to find the appropriate template.
  Data Inconsistencies: There may be inconsistencies or missing data in the contract sample that prevent the system from identifying the correct template.
  Authorization Issues: The user may not have the necessary authorizations to access the master data templates.
  
  Solution:
  To resolve the EMX310 error, you can take the following steps:
  
  
  Check Master Data Templates:
  
  Verify if the required master data template exists in the system. You can do this by navigating to the relevant configuration or master data areas in SAP.
  If the template is missing, you may need to create it or ensure that it is properly defined.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for contract management to ensure that they are correctly set up. This may involve reviewing the customizing settings in transaction SPRO.
  Ensure that the relevant settings for master data templates are correctly defined.
  
  
  
  Validate Contract Sample Data:
  
  Review the contract sample data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  If necessary, correct any data issues that may be causing the error.
  
  
  
  Check User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and use the master data templates.
  If there are authorization issues, work with your SAP security team to resolve them.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on master data templates and contract management.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with details of the error message and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ME31K (Create Contract), and ME32K (Change Contract) to navigate through the contract management functionalities.
  SAP Notes: Check for any SAP Notes related to EMX310 or contract management that may provide additional insights or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the EMX310 error and implement a suitable solution.