How To Fix EMX309 - System: No EVERH available for installation &1 and move-out date &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EMX - IS-U Parking

• Message number: 309

• Message text: System: No EVERH available for installation &1 and move-out date &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMX309 - System: No EVERH available for installation &1 and move-out date &2 ?

  The SAP error message EMX309 indicates that there is no "EVERH" (which typically refers to a specific type of installation or equipment) available for the specified installation and move-out date. This error usually occurs in the context of managing installations, equipment, or service orders within SAP, particularly in the SAP IS-U (Industry Solution for Utilities) module.
  Cause:
  
  Missing Installation Data: The installation you are trying to reference may not have any associated EVERH records for the specified date.
  Incorrect Date: The move-out date provided may not align with the available records in the system.
  Data Deletion: The EVERH records might have been deleted or archived, making them unavailable for the specified date.
  Configuration Issues: There may be configuration issues in the system that prevent the retrieval of the necessary records.
  
  Solution:
  
  Check Installation Data: Verify that the installation number and the move-out date are correct. Ensure that the installation exists in the system.
  Review EVERH Records: Use transaction codes like IE03 (Display Equipment) or EAM (Enterprise Asset Management) to check if there are any EVERH records for the specified installation and date.
  Adjust Dates: If the move-out date is incorrect, adjust it to a date where the EVERH records are available.
  Data Recovery: If records have been deleted or archived, consult with your SAP Basis or data management team to see if they can be restored.
  Consult Documentation: Review SAP documentation or notes related to the EMX309 error for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if this is a recurring issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IE03, EAM, or ISU related transactions for managing installations and equipment.
  SAP Notes: Check SAP Notes for any known issues or updates related to the EMX309 error.
  User Roles: Ensure that the user has the necessary permissions to access the installation and EVERH records.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the EMX309 error in your SAP system.