How To Fix EMV177 - Internal error: billing order cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 177

• Message text: Internal error: billing order cannot be deleted

What causes this issue?

An internal error has occured. The billing order for installation &V1&
(scheduled meter reading date &V2&) must be deleted, despite the fact
that the installation is not vacant on this date.

System Response

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMV177 - Internal error: billing order cannot be deleted ?

  The SAP error message EMV177, which states "Internal error: billing order cannot be deleted," typically occurs in the context of billing and invoicing processes within the SAP system. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Causes of EMV177 Error
  
  
  Data Integrity Issues: There may be inconsistencies or corruption in the billing order data that prevent it from being deleted.
  
  
  Dependencies: The billing order may have dependencies or links to other documents (e.g., invoices, credit memos) that prevent its deletion.
  
  
  Authorization Issues: The user attempting to delete the billing order may not have the necessary authorizations to perform this action.
  
  
  System Configuration: Certain configurations in the SAP system may restrict the deletion of billing orders under specific conditions.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the SAP system, they might interfere with the standard deletion process.
  
  
  Solutions
  
  
  Check Dependencies: Investigate if there are any linked documents (like invoices or credit memos) associated with the billing order. If so, these need to be addressed before deletion.
  
  
  Data Consistency Check: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the underlying tables for inconsistencies. You may need to run consistency checks or repair tools if discrepancies are found.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to delete billing orders. This can be checked in transaction SU53 (Authorization Check) after the error occurs.
  
  
  Review Custom Code: If there are any custom developments, review the code to ensure it is not causing the issue. You may need to consult with your ABAP developers.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user roles, and any relevant logs.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF02 (Change Billing Document), VF03 (Display Billing Document), and SE11/SE16 for data checks.
  SAP Documentation: Review SAP documentation related to billing processes and error handling for additional insights.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the EMV177 error and implement a suitable solution.