How To Fix EMV178 - Internal error: billing order cannot be created

EMV178 - Overview

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 178

• Message text: Internal error: billing order cannot be created

What causes this issue?

An internal error has occured. The billing order for installation &V1&
(scheduled meter reading date &V2&) must be created, despite the fact
that the installation is not vacant on this date.

System Response

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

EMV178 - Details

• The SAP error message EMV178, which states "Internal error: billing order cannot be created," typically occurs in the context of billing processes within SAP, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error can arise due to various reasons, and addressing it often requires a systematic approach to identify the root cause.
  Possible Causes:
  
  
  
  Configuration Issues: Incorrect configuration settings in the billing or invoicing process can lead to this error. This includes issues with billing plans, pricing procedures, or master data.
  
  
  Master Data Problems: Missing or incorrect master data (such as customer data, material data, or pricing conditions) can prevent the system from creating a billing order.
  
  
  Technical Issues: There may be underlying technical issues, such as problems with the database, system performance, or software bugs.
  
  
  Authorization Issues: Insufficient user authorizations can also lead to this error, preventing the creation of billing orders.
  
  
  Incomplete Transactions: If there are