How To Fix EMV124 - Contract account &1 belongs to collective bill account &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 124

• Message text: Contract account &1 belongs to collective bill account &2

What causes this issue?

The contract account allocated to the previous contract of the
installation, for which you want to create a move-in, does not belong
to a collective bill account. However, the contract account for which
you want to process the move-in is allocated to a collective bill
account.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the contract account for which you want to create the
move-in is to be separated from the collective bill account. If you
separate it, all documents that are subsequently posted to the contract
account for move-in no longer go into the collective bill account. If
the move-in customer's contract account is involved in a move-in/out
that is not yet completed, complete processing of this move-in/out
first, or check wether a new contract account has to be created for the
move-in. To check whether this is the case, branch to the full screen
of the contract account and display all contracts of the contract
account that have not been terminated. Then branch to the display for
the terminated contracts of the contract account.
Example:
A business partner reports his/her move-out from premise 4812 on 01/31
and his/her move-in to premise 4913 on 02/01. Services for the
connection object allocated to premise 4913 are paid from a collective
bill. However, services for the connection object allocated to premise
4812 are not. In this case, final billing should be carried out for
premise 4812 before the business partner's contract account is
allocated to the collective bill account.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMV124 - Contract account &1 belongs to collective bill account &2 ?

  The SAP error message EMV124 indicates that there is an issue related to contract accounts and collective billing. Specifically, it means that the contract account you are trying to process is linked to a collective bill account, which may not be allowed for the operation you are attempting to perform.
  Cause:
  
  Collective Billing: The contract account is part of a collective billing arrangement, which means it is grouped with other accounts for billing purposes. This can restrict certain operations that can be performed on individual accounts.
  Incorrect Transaction: You may be trying to perform a transaction that is not allowed for accounts that are part of a collective billing arrangement.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the intended use of collective billing.
  
  Solution:
  
  Check Account Type: Verify if the contract account is indeed part of a collective billing account. You can do this by checking the account details in the SAP system.
  Review Transaction: Ensure that the transaction you are trying to perform is valid for collective billing accounts. If it is not, you may need to adjust your approach or use a different account that is not part of a collective billing arrangement.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines regarding collective billing to understand the limitations and allowed operations.
  Contact Support: If you are unsure about the configuration or the specific transaction, it may be helpful to contact your SAP support team or a consultant who specializes in SAP billing processes.
  
  Related Information:
  
  Collective Billing: This is a billing method where multiple contract accounts are grouped together for billing purposes. It is often used in utilities and telecommunications industries.
  SAP Configuration: The configuration for collective billing can be found in the SAP Customizing Implementation Guide (IMG) under Financial Accounting (FI) and Contract Accounts Receivable and Payable (FI-CA).
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate contract accounts and collective billing, such as:
  
  FPL9: Display Collective Bill
  FPL1: Create Collective Bill
  FPL2: Change Collective Bill
  
  
  
  By following these steps, you should be able to address the EMV124 error and understand the implications of collective billing in your SAP environment.