How To Fix EMV123 - Contract account &1 does not belong to any collective bill account

SAP Error Message - Details

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 123

• Message text: Contract account &1 does not belong to any collective bill account

What causes this issue?

The contract account allocated to the previous contract of the
installation, for which you want to create a move-in, does not belong
to a collective bill account. However, the contract account for which
you want to process the move-in is allocated to a collective bill
account.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the contract account for which you want to create the
move-in is to be separated from the collective bill account. If you
separate it, all documents that are subsequently posted to the contract
account for move-in no longer go into the collective bill account. If
the move-in customer's contract account is involved in a move-in/out
that is not yet completed, complete processing of this move-in/out
first, or check wether a new contract account has to be created for the
move-in. To check whether this is the case, branch to the full screen
of the contract account and display all contracts of the contract
account that have not been terminated. Then branch to the display for
the terminated contracts of the contract account.
Example:
A business partner reports his/her move-out from premise 4812 on 01/31
and his/her move-in to premise 4913 on 02/01. Services for the
connection object allocated to premise 4913 are paid from a collective
bill. However, services for the connection object allocated to premise
4812 are not. In this case, final billing should be carried out for
premise 4812 before the business partner's contract account is
allocated to the collective bill account.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMV123 - Contract account &1 does not belong to any collective bill account ?

  The SAP error message EMV123 indicates that the contract account specified in the transaction does not belong to any collective bill account. This error typically arises in the context of billing and invoicing processes within the SAP system, particularly in the Utilities or Financial modules.
  Cause:
  
  Incorrect Contract Account: The contract account number provided may not be correctly linked to a collective bill account in the system.
  Missing Configuration: The necessary configuration for collective billing may not be set up properly in the system.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the contract account or collective bill account tables.
  Inactive Accounts: The contract account may be inactive or not properly maintained in the system.
  
  Solution:
  
  Verify Contract Account: Check the contract account number to ensure it is correct and exists in the system. You can do this by navigating to the contract account master data.
  Check Collective Bill Account Assignment: Ensure that the contract account is assigned to a collective bill account. This can be done by reviewing the settings in the contract account master data.
  Review Configuration: If you have access, review the configuration settings for collective billing in the SAP system. Ensure that the necessary settings are in place for the collective billing process.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the master data related to contract accounts and collective bill accounts.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on collective billing and contract account management.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FP03 (Display Contract Account), FPL1N (Collective Billing), and FPL2N (Collective Billing List).
  Master Data Maintenance: Ensure that the master data for both contract accounts and collective bill accounts is regularly maintained and updated.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the EMV123 error and implement the necessary solutions to resolve it.