How To Fix EMMA371 - Enter a valid reversal reason for status 'Reversed'

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 371

• Message text: Enter a valid reversal reason for status 'Reversed'

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA371 - Enter a valid reversal reason for status 'Reversed' ?

  The SAP error message EMMA371, which states "Enter a valid reversal reason for status 'Reversed'," typically occurs in the context of financial transactions or document processing within the SAP system. This error indicates that a reversal action is being attempted without a valid reason being provided for that reversal.
  Cause:
  
  Missing Reversal Reason: The user is trying to reverse a transaction, but they have not specified a valid reversal reason.
  Invalid Reversal Reason: The reversal reason provided may not be valid or recognized by the system.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the reversal reasons available for certain types of transactions.
  
  Solution:
  
  
  Provide a Valid Reversal Reason:
  
  When attempting to reverse a transaction, ensure that you select or enter a valid reversal reason from the available options. This is usually a dropdown list or a predefined set of reasons in the system.
  
  
  
  Check Configuration:
  
  If you are an administrator or have access to configuration settings, check the configuration for reversal reasons in the relevant module (e.g., Financial Accounting, Controlling). Ensure that the reversal reasons are properly defined and active.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to the specific transaction you are working with. This can provide insights into what constitutes a valid reversal reason.
  
  
  
  User Training:
  
  Ensure that users are trained on the correct procedures for reversing transactions, including how to select or enter a valid reversal reason.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to financial postings, such as FB08 (Reverse Document) or others depending on the context.
  User Roles: Ensure that the user has the necessary permissions to perform reversals and access the required reversal reasons.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates/patches that could resolve the issue.
  
  By following these steps, you should be able to resolve the EMMA371 error and successfully process the reversal.