How To Fix EMMA372 - You do not have authorization for displaying &1 clarification cases

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 372

• Message text: You do not have authorization for displaying &1 clarification cases

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA372 - You do not have authorization for displaying &1 clarification cases ?

  The SAP error message EMMA372 indicates that a user does not have the necessary authorization to display a specific clarification case. This error typically arises in the context of SAP applications that manage business processes, such as SAP Customer Relationship Management (CRM) or SAP ERP.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. The system checks the user's permissions against the required authorizations for accessing the specified clarification case, and if the user does not have the necessary rights, the error is triggered.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Roles and Authorizations:
  
  Use transaction code SU01 to check the user profile and roles assigned to the user experiencing the error.
  Review the roles to ensure that they include the necessary authorizations for displaying clarification cases.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects that control access to clarification cases. Common authorization objects might include S_TCODE (Transaction Codes) and specific objects related to the application module in use.
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This will provide insight into what specific authorization is missing.
  
  
  
  Modify Roles:
  
  If the necessary authorizations are missing, you may need to modify the user’s roles or create a new role that includes the required authorizations.
  Use transaction code PFCG to manage roles and add the necessary authorizations.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. They can assist in reviewing and updating the user’s authorizations.
  
  
  
  Testing:
  
  After making changes to the roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for detailed information on authorization objects and how to manage user roles.
  SAP Notes: Check SAP Notes for any known issues or updates related to EMMA372 or authorization issues in your specific SAP version.
  Training: Consider training for users on how to manage their authorizations and understand the role-based access control in SAP.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the EMMA372 error message.