How To Fix EMMA309 - Priority changed from &1 to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 309

• Message text: Priority changed from &1 to &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA309 - Priority changed from &1 to &2 ?

  The SAP error message EMMA309 indicates that the priority of a work item or task has been changed from one value to another. This message is typically related to workflow management in SAP, where tasks are assigned priorities based on their urgency or importance.
  Cause:
  The cause of this error message can vary, but it generally occurs in the following scenarios:
  
  Manual Change: A user or administrator manually changes the priority of a work item in the workflow.
  Automated Process: A background job or automated process modifies the priority based on certain conditions or rules defined in the workflow.
  System Configuration: Changes in system configuration or workflow settings that affect how priorities are assigned or modified.
  
  Solution:
  To address the EMMA309 message, consider the following steps:
  
  
  Review Workflow Configuration: Check the workflow configuration to understand the rules governing priority changes. Ensure that the logic is correctly implemented and aligns with business requirements.
  
  
  Check User Actions: If the priority change was manual, verify who made the change and why. This can help determine if it was an intentional action or an error.
  
  
  Analyze Background Jobs: If the change was automated, review any background jobs or processes that might be responsible for changing the priority. Look for logs or reports that detail the actions taken by these jobs.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling workflow priorities and related error messages.
  
  
  Testing: If changes were made to the workflow or system configuration, conduct thorough testing to ensure that the priority changes are functioning as expected without causing further issues.
  
  
  User Training: If users are frequently changing priorities, consider providing training on the implications of these changes and how to manage them effectively.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to EMMA309.
  Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by Frequency) to monitor and analyze work items and their priorities.
  SAP Community: Engage with the SAP Community for insights and experiences from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.