How To Fix EMMA308 - Use other process categories instead of action box calls

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 308

• Message text: Use other process categories instead of action box calls

trados = docu -> fi ->fica

What causes this issue?

You use Action Box processes as solution processes.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Since <DS:GLOS.3528EA21E8AA5570E10000009B38F983>BOR methods</> and
<DS:GLOS.3526B139AFAB52B9E10000009B38F974>Workflow</> are completely
integrated in the transaction for clarification case categories in
contrast to <DS:DE.EWF_CALLID>Action Box calls
</>, we strongly recommend that you use these and not the Action Box
processes.
The data flow that you can define flexibly between the clarification
case container and BOR methods or the workflow process has at least the
following advantages:
The data flow can be defined within the transaction for maintaining the
case category and is specific for exactly this case category.
The input help (F4) is supported for both sender and receiver in the
data flow definition.
Different clarification case categories can call up the same solution
process, even if the container element names have been defined
differently.
You can use BOR attributes of a container object without having to
define the attribute as an object itself. xxxx identified as automatic
solution process.
When you define the clarification case category, the system checks that
the solution process is called correctly.
The performance is better because the solution processes are called
directly.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA308 - Use other process categories instead of action box calls ?

  The SAP error message EMMA308, which states "Use other process categories instead of action box calls," typically arises in the context of SAP's Event Management or similar modules where process categories are defined for handling various business processes.
  Cause:
  The error occurs when the system detects that an action box call is being used in a context where it is not appropriate or supported. Action boxes are often used for specific types of interactions or processes, and the system may require a different process category to handle the situation correctly. This can happen due to:
  
  Incorrect Configuration: The process category may not be set up correctly in the system.
  Incompatible Process Flow: The action box call may not align with the expected process flow or business logic.
  Outdated Customization: If there have been recent updates or changes in the system, the existing configurations may no longer be valid.
  
  Solution:
  To resolve the EMMA308 error, consider the following steps:
  
  
  Review Process Categories: Check the configuration of process categories in the SAP system. Ensure that the correct categories are being used for the specific business process you are trying to execute.
  
  
  Modify Action Box Calls: If you are using action box calls, evaluate whether they are necessary for the process you are working on. If not, replace them with the appropriate process categories that align with the business logic.
  
  
  Consult Documentation: Refer to SAP documentation or help resources related to Event Management or the specific module you are working with. This can provide insights into the correct usage of process categories.
  
  
  Check for Updates: If the error is due to recent changes in the system, check for any updates or patches that may address this issue.
  
  
  Engage with SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide guidance based on the specific configuration and usage of your SAP environment.
  
  
  Related Information:
  
  SAP Event Management: Understanding how process categories work within SAP Event Management can help in configuring and troubleshooting related issues.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional context.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the EMMA308 error and implement a suitable solution.