How To Fix EMMA272 - Status cannot be changed; processor has been changed

EMMA272 - Overview

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 272

• Message text: Status cannot be changed; processor has been changed

What causes this issue?

The status cannot be changed as you want to forward or return the
clarification case to the worklist at the same time.

System Response

The status is not changed.

How to fix this error?

Change the status without forwarding or returning it to the worklist at
the same time.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA272 - Status cannot be changed; processor has been changed ?

  The SAP error message EMMA272, which states "Status cannot be changed; processor has been changed," typically occurs in the context of workflow management within SAP systems. This error indicates that the status of a work item or task cannot be modified because the processor (the user responsible for the task) has been changed, which may violate the workflow rules or logic defined in the system.
  
  Cause:
  
  Processor Change: The primary cause of this error is that the processor of the work item has been changed after the work item was created. This can happen if the task was reassigned to another user or if the original user is no longer available.
  Workflow Rules: The workflow may have specific rules that prevent status changes if the processor is not the original assignee.
  System Configuration: There may be configuration settings in the workflow that restrict status changes based on the processor.
  
  
  Solution:
  
  Revert Processor Change: If possible, revert