How To Fix EMMA270 - Clarification case reversed; only display possible

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 270

• Message text: Clarification case reversed; only display possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA270 - Clarification case reversed; only display possible ?

  The SAP error message EMMA270 indicates that a clarification case has been reversed, and as a result, only display actions are possible. This typically occurs in the context of SAP's handling of clarification cases, which are often related to processes in areas like logistics, finance, or compliance.
  Cause:
  
  Reversal of Clarification Case: The primary cause of this error is that a clarification case has been reversed. This means that the actions or decisions that were previously made regarding the case have been undone, and the system is now in a state where it can only display the information related to that case.
  System Configuration: There may be specific configurations or settings in the SAP system that dictate how clarification cases are handled, including the ability to reverse them.
  User Permissions: The user may not have the necessary permissions to perform actions other than display on the reversed case.
  
  Solution:
  
  Review the Clarification Case: Check the details of the clarification case to understand why it was reversed. This may involve looking at the transaction history or logs to see what actions were taken.
  Recreate the Case: If necessary, you may need to recreate the clarification case if further action is required. This would involve entering the relevant data again and ensuring that the case is properly set up.
  Check User Permissions: Ensure that the user has the appropriate permissions to perform actions on clarification cases. If not, consult with your SAP administrator to adjust permissions as needed.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling clarification cases and understanding the implications of reversals.
  Contact SAP Support: If the issue persists or if there are complexities that cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on handling clarification cases.
  Transaction Codes: Familiarize yourself with the transaction codes related to clarification cases in your SAP environment, as this can help in navigating and managing these cases effectively.
  Training and Resources: Consider training sessions or resources that cover the management of clarification cases within your organization’s SAP system to prevent similar issues in the future.
  
  By following these steps, you should be able to address the EMMA270 error and understand the implications of a reversed clarification case in your SAP environment.