How To Fix EMMA271 - Clarification case has been reversed automatically; only display possible

SAP Error Message - Details

• Message type: E = Error

• Message class: EMMA - Monitoring of Mass Runs

• Message number: 271

• Message text: Clarification case has been reversed automatically; only display possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMMA271 - Clarification case has been reversed automatically; only display possible ?

  The SAP error message EMMA271 indicates that a clarification case has been reversed automatically, and as a result, only display actions are possible for that case. This typically occurs in the context of SAP's handling of clarification cases, which are often related to issues in the processing of invoices, purchase orders, or other financial documents.
  Cause:
  
  
  Automatic Reversal: The system may have automatically reversed the clarification case due to certain conditions being met, such as:
  
  The original document was corrected or canceled.
  The clarification case was linked to a transaction that has been reversed or modified.
  There may be a configuration setting that triggers automatic reversals under specific circumstances.
  
  
  
  Status Change: The status of the clarification case may have changed, preventing further actions beyond display.
  
  
  Data Integrity Issues: There could be inconsistencies or issues with the underlying data that led to the automatic reversal.
  
  
  Solution:
  
  
  Review the Clarification Case: Check the details of the clarification case to understand why it was reversed. Look for any related documents or transactions that may have triggered the reversal.
  
  
  Check Configuration Settings: If you have access, review the configuration settings related to clarification cases in your SAP system. Ensure that the settings align with your business processes and do not inadvertently cause automatic reversals.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for clarification cases to understand the expected behavior and any potential configuration adjustments.
  
  
  Recreate the Clarification Case: If necessary, you may need to recreate the clarification case if it is still relevant and the underlying issue has been resolved.
  
  
  Contact SAP Support: If the issue persists or if you are unsure about the cause, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with clarification cases, such as those for viewing or managing invoices and purchase orders.
  User Roles and Permissions: Ensure that you have the appropriate permissions to view and manage clarification cases in your SAP environment.
  Training and Documentation: Consider training sessions or documentation on handling clarification cases in SAP to better understand the processes and potential pitfalls.
  
  By following these steps, you should be able to address the EMMA271 error message and understand the context of the automatic reversal of the clarification case.