Message type: E = Error
Message class: EMMA - Monitoring of Mass Runs
Message number: 055
Message text: Clarification case &1 forwarded
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EMMA055
- Clarification case &1 forwarded ?The SAP error message EMMA055, which states "Clarification case &1 forwarded," typically relates to the handling of clarification cases in the SAP system, particularly in the context of SAP Customer Relationship Management (CRM) or SAP Service Management. This message indicates that a clarification case has been forwarded to another user or department for further action or resolution.
Cause: Forwarding of Clarification Cases: The error message is generated when a clarification case is forwarded to another user or team. This could be due to the need for additional information, expertise, or decision-making that the original user cannot provide. Workflow Configuration: The forwarding might be part of a defined workflow process within the SAP system, where cases are routed based on specific criteria. User Permissions: The user attempting to forward the case may not have the necessary permissions to complete the action, leading to the message being displayed.
Solution: Check Case Status: Ensure that the clarification case is
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