How To Fix EMAIL201 - No mail form exists for communication channel &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EMAIL -

• Message number: 201

• Message text: No mail form exists for communication channel &1

What causes this issue?

You want to contact a group of business partners by &V1&. However,
there is no mail form maintained for this medium in the campaign.

System Response

The business partners are not contacted.

How to fix this error?

In the campaign, maintain a mail form for communication channel &V1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EMAIL201 - No mail form exists for communication channel &1 ?

  The SAP error message EMAIL201 indicates that there is no mail form available for the specified communication channel. This error typically occurs when the system is trying to send an email but cannot find the appropriate mail form that is required for the communication.
  Cause:
  
  Missing Mail Form: The primary cause of this error is that the mail form (template) that is supposed to be used for the specified communication channel does not exist in the system.
  Incorrect Configuration: The communication channel may not be correctly configured to point to a valid mail form.
  Authorization Issues: There may be authorization issues preventing access to the mail form.
  Transport Issues: If the mail form was recently transported from another system, it may not have been properly imported or activated.
  
  Solution:
  
  
  Check Mail Form Configuration:
  
  Go to the transaction code SOST (SAPconnect: Send Requests) to check the status of the email.
  Verify the configuration of the communication channel in transaction SCOT (SAPconnect: Administration).
  Ensure that the mail form is correctly assigned to the communication channel.
  
  
  
  Create or Maintain Mail Form:
  
  If the mail form does not exist, you can create it using transaction SFP (Form Builder) or SMARTFORMS (if you are using Smart Forms).
  Ensure that the mail form is activated and properly configured.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access the mail form. You can check this in transaction SU53 after the error occurs.
  
  
  
  Transport Issues:
  
  If the mail form was recently transported, check the transport logs to ensure that it was successfully imported.
  If necessary, re-transport the mail form or manually create it in the target system.
  
  
  
  Testing:
  
  After making the necessary changes, test the email functionality again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SOST: To monitor sent emails and their statuses.
  SCOT: To configure SAPconnect settings.
  SFP: To create or modify forms.
  SMARTFORMS: To create or modify Smart Forms.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring SAPconnect and creating mail forms.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  By following these steps, you should be able to resolve the EMAIL201 error and ensure that your email communication channel is functioning correctly.