Message type: E = Error
Message class: EM_APPL - Migration: Application-Specific Messages
Message number: 104
Message text: Balance &2 defined in rating and charging system for prepaid account &1
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EM_APPL104
- Balance &2 defined in rating and charging system for prepaid account &1 ?The SAP error message EM_APPL104 typically relates to issues in the rating and charging system for prepaid accounts within SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI). This error indicates that there is a balance defined in the system that is not being recognized or is causing a conflict for the specified prepaid account.
Cause:
Configuration Issues: The balance for the prepaid account may not be properly configured in the rating and charging system. Data Inconsistency: There may be inconsistencies in the data related to the prepaid account, such as missing or incorrect balance definitions. Account Status: The prepaid account may be in a status that does not allow for the processing of charges or ratings. Version Mismatch: There could be a mismatch between the version of the rating and charging system and the data being processed.
Solution: Check Configuration: Review the configuration settings for the prepaid account in the rating and charging system.
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