How To Fix EM_APPL103 - Amount total for billable items greater than prepaid balance &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EM_APPL - Migration: Application-Specific Messages

• Message number: 103

• Message text: Amount total for billable items greater than prepaid balance &1

What causes this issue?

Billable items were transferred with the amount total &V2&. This does
not correspond to the prepaid balance &V1&transferred.

System Response

Processing is terminated and the data is not transferred to the system.

How to fix this error?

Only transfer billable items to the function module with the amount
total that matches the prepaid balance transferred in the import
structure IS_PPACC.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EM_APPL103 - Amount total for billable items greater than prepaid balance &1 ?

  The SAP error message EM_APPL103 indicates that the total amount for billable items exceeds the prepaid balance available for a particular transaction or account. This typically occurs in scenarios involving billing, invoicing, or financial transactions where prepaid amounts are involved.
  Cause:
  
  Exceeding Prepaid Balance: The total of the billable items (e.g., services or products that are being billed) is greater than the prepaid amount that has been recorded in the system.
  Incorrect Prepaid Amount: The prepaid balance may not have been updated correctly, or there may be discrepancies in the amounts recorded.
  Data Entry Errors: There may be errors in data entry, such as incorrect amounts being entered for billable items or prepaid amounts.
  Configuration Issues: There could be issues with the configuration of the billing or accounting settings in SAP that affect how prepaid balances are calculated or applied.
  
  Solution:
  
  Review Billable Items: Check the list of billable items to ensure that the amounts are correct and that they align with what is expected.
  Check Prepaid Balance: Verify the prepaid balance to ensure it is accurate and reflects any recent transactions or adjustments.
  Adjust Billable Items: If the billable items exceed the prepaid balance, consider adjusting the amounts or the items being billed to ensure they do not exceed the available prepaid balance.
  Update Prepaid Amount: If necessary, update the prepaid amount in the system to reflect any additional payments or adjustments that have been made.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidance on handling this error in your particular configuration.
  Transaction Logs: Check transaction logs for any discrepancies or errors that may have occurred during the billing process.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Manuals: Refer to user manuals or training materials related to billing and invoicing in SAP for best practices.
  Support Forums: Engage with SAP community forums or support channels to see if other users have encountered and resolved similar issues.
  Testing: If changes are made, conduct testing in a development or sandbox environment before applying changes to the production system to avoid further issues.
  
  By following these steps, you should be able to identify the cause of the EM_APPL103 error and implement a solution to resolve it.