How To Fix EM277 - Dunning by collection strategy is not active for company code

SAP Error Message - Details

• Message type: E = Error

• Message class: EM - IS-U Migration

• Message number: 277

• Message text: Dunning by collection strategy is not active for company code

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EM277 - Dunning by collection strategy is not active for company code ?

  The SAP error message EM277 indicates that the dunning process by collection strategy is not active for the specified company code. This error typically arises when you attempt to execute dunning runs or related processes without having the necessary configuration in place for the collection strategy.
  Cause:
  
  Inactive Collection Strategy: The collection strategy for the specified company code is not activated in the system.
  Configuration Issues: The dunning configuration may not be properly set up for the company code in question.
  Missing Assignment: The company code may not be assigned to any active collection strategy.
  
  Solution:
  To resolve the EM277 error, you can follow these steps:
  
  
  Check Collection Strategy Configuration:
  
  Go to the SAP Easy Access screen and navigate to the dunning configuration settings.
  Use transaction code OBD2 (or navigate through the menu: Financial Accounting > Accounts Receivable > Dunning > Dunning Configuration).
  Ensure that a collection strategy is defined and activated for the relevant company code.
  
  
  
  Activate Collection Strategy:
  
  If a collection strategy is not active, you will need to create or activate one.
  Define the collection strategy by specifying the parameters and rules that will govern the dunning process.
  
  
  
  Assign Company Code to Collection Strategy:
  
  Ensure that the company code is assigned to the active collection strategy.
  This can typically be done in the same configuration area where you define the collection strategy.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, perform a test dunning run to ensure that the error no longer appears.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration steps, refer to the SAP documentation or help files related to dunning and collection strategies.
  
  
  
  Related Information:
  
  Dunning Process: Dunning is a process used in accounts receivable to remind customers of overdue payments. It involves sending out dunning letters or notifications based on predefined strategies.
  Collection Strategy: A collection strategy in SAP defines how dunning should be handled for different customer segments or scenarios. It includes rules for determining the dunning levels, intervals, and actions to be taken.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  OBD2: Dunning Configuration
  F150: Dunning Run
  F.27: Dunning History
  
  
  
  By following these steps and ensuring that your configuration is correct, you should be able to resolve the EM277 error and successfully execute the dunning process for your company code.