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Message type: E = Error
Message class: EM - IS-U Migration
Message number: 278
Message text: Dunning notice &1 &2 already exists
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EM278
- Dunning notice &1 &2 already exists ?The SAP error message EM278, which states "Dunning notice &1 &2 already exists," typically occurs in the context of the dunning process in SAP. This error indicates that a dunning notice for the specified customer (or vendor) and the specified dunning level has already been created, and the system does not allow the creation of a duplicate dunning notice for the same level.
Cause:
- Duplicate Dunning Notices: The most common cause of this error is that the system has already generated a dunning notice for the same customer/vendor and the same dunning level.
- Incorrect Dunning Run Configuration: If the dunning run is configured incorrectly, it may attempt to generate notices that have already been issued.
- Timing Issues: If multiple dunning runs are executed in a short period, it may lead to attempts to create duplicate notices.
Solution:
Check Existing Dunning Notices:
- Use transaction code F150 (Dunning) to review the dunning notices that have already been generated for the customer/vendor in question.
- Ensure that the dunning notice you are trying to create does not already exist.
Adjust Dunning Run Parameters:
- If you are running a dunning run, check the parameters to ensure that you are not including customers/vendors that have already received a dunning notice for the same level.
- You may need to adjust the selection criteria or the dunning levels included in the run.
Change Dunning Levels:
- If you need to send a new dunning notice, consider changing the dunning level for the customer/vendor to a higher level (if applicable) that has not yet been issued.
Review Dunning History:
- Check the dunning history for the customer/vendor to understand the notices that have been sent and their statuses.
Consult Documentation:
- Review SAP documentation or help files related to dunning processes for additional insights and best practices.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.
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