How To Fix EM278 - Dunning notice &1 &2 already exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EM - IS-U Migration

  • Message number: 278

  • Message text: Dunning notice &1 &2 already exists

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EM278 - Dunning notice &1 &2 already exists ?

    The SAP error message EM278, which states "Dunning notice &1 &2 already exists," typically occurs in the context of the dunning process in SAP. This error indicates that a dunning notice for the specified customer (or vendor) and the specified dunning level has already been created, and the system does not allow the creation of a duplicate dunning notice for the same level.

    Cause:

    1. Duplicate Dunning Notices: The most common cause of this error is that the system has already generated a dunning notice for the same customer/vendor and the same dunning level.
    2. Incorrect Dunning Run Configuration: If the dunning run is configured incorrectly, it may attempt to generate notices that have already been issued.
    3. Timing Issues: If multiple dunning runs are executed in a short period, it may lead to attempts to create duplicate notices.

    Solution:

    1. Check Existing Dunning Notices:

      • Use transaction code F150 (Dunning) to review the dunning notices that have already been generated for the customer/vendor in question.
      • Ensure that the dunning notice you are trying to create does not already exist.
    2. Adjust Dunning Run Parameters:

      • If you are running a dunning run, check the parameters to ensure that you are not including customers/vendors that have already received a dunning notice for the same level.
      • You may need to adjust the selection criteria or the dunning levels included in the run.
    3. Change Dunning Levels:

      • If you need to send a new dunning notice, consider changing the dunning level for the customer/vendor to a higher level (if applicable) that has not yet been issued.
    4. Review Dunning History:

      • Check the dunning history for the customer/vendor to understand the notices that have been sent and their statuses.
    5. Consult Documentation:

      • Review SAP documentation or help files related to dunning processes for additional insights and best practices.

    Related Information:

    • Dunning Process: The dunning process in SAP is used to manage overdue invoices and to remind customers of their outstanding payments. It involves generating dunning notices at various levels based on the age of the receivables.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • F150: Dunning run
      • FBL1N: Vendor line items
      • FBL5N: Customer line items
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to dunning notices.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.

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