How To Fix EM275 - Issue date of dunning notice is initial


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EM - IS-U Migration

  • Message number: 275

  • Message text: Issue date of dunning notice is initial

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EM275 - Issue date of dunning notice is initial ?

    The SAP error message EM275 ("Issue date of dunning notice is initial") typically occurs in the context of dunning processes, which are used to manage overdue payments from customers. This error indicates that the system is trying to process a dunning notice, but the issue date for that notice has not been set (i.e., it is "initial" or empty).

    Cause:

    1. Missing Issue Date: The most common cause of this error is that the dunning notice has not been assigned an issue date. This can happen if the dunning run was not executed properly or if there was an error in the configuration.
    2. Incomplete Dunning Data: The dunning data for the customer or the specific invoice may be incomplete or not properly maintained.
    3. Configuration Issues: There may be issues with the dunning configuration settings in the SAP system that prevent the issue date from being populated.

    Solution:

    1. Check Dunning Data: Verify the dunning data for the customer account. Ensure that all necessary fields, including the issue date, are filled out correctly.
    2. Re-run Dunning Process: If the issue date is missing, you may need to re-run the dunning process for the affected customer or invoice. This can be done through transaction code F150 (Dunning).
    3. Review Configuration: Check the dunning configuration settings in the SAP system. Ensure that the dunning procedure is correctly set up and that all required parameters are defined.
    4. Manual Entry: If necessary, you can manually enter the issue date for the dunning notice if the system allows it.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on dunning processes and error messages.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) and FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to check the status of accounts.
    • Dunning Procedures: Understand the dunning procedures configured in your system, including the levels of dunning and the criteria for generating dunning notices.
    • SAP Notes: Check for any SAP Notes related to dunning processes that may address known issues or provide patches.

    If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting (FI) and dunning processes.

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