How To Fix EM228 - Could not find open item with dunning history for contract account &1

EM228 - Overview

• Message type: E = Error

• Message class: EM - IS-U Migration

• Message number: 228

• Message text: Could not find open item with dunning history for contract account &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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EM228 - Details

• The SAP error message EM228, which states "Could not find open item with dunning history for contract account &1," typically occurs in the context of dunning processes in SAP, particularly when dealing with customer accounts and their payment histories.
  
  Cause:
  
  
  Missing Open Items: The error usually indicates that there are no open items associated with the specified contract account that have a dunning history. This could happen if:
  
  The account has been cleared or settled, and there are no outstanding invoices.
  The dunning process is being initiated for an account that does not have any relevant open items.
  
  
  
  Incorrect Account Number: The contract account number provided may be incorrect or does not exist in the system.
  
  
  Dunning History Not Maintained: The dunning history for the account may not have been maintained or updated properly.
  
  
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data integrity that prevent the system from retrieving the