How To Fix EM230 - You can only start disconn.workflow for disconn.docs. after disconn.entry

SAP Error Message - Details

• Message type: E = Error

• Message class: EM - IS-U Migration

• Message number: 230

• Message text: You can only start disconn.workflow for disconn.docs. after disconn.entry

What causes this issue?

Disconnection document &v1& has the status &v2&. The disconnection
workflow can only be started for documents with disconnection status 21
(<LS>Disconnection Executed</>).

System Response

The workflow is not started.

How to fix this error?

Create the disconnections before starting the disconnection workflow.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EM230 - You can only start disconn.workflow for disconn.docs. after disconn.entry ?

  The SAP error message EM230 indicates that you are trying to start a disconnection workflow for disconnection documents without first processing the disconnection entry. This error typically occurs in the context of utilities or service management modules where disconnection processes are managed.
  Cause:
  The error occurs because the system requires that a disconnection entry must be created and processed before you can initiate a disconnection workflow for disconnection documents. This is a logical sequence in the workflow process to ensure that all necessary prerequisites are met before proceeding.
  Solution:
  To resolve this error, follow these steps:
  
  
  Check Disconnection Entry: Ensure that a disconnection entry has been created for the relevant service or customer. This entry should contain all necessary details regarding the disconnection process.
  
  
  Process the Disconnection Entry: Make sure that the disconnection entry has been processed correctly. This may involve approving or completing the entry in the system.
  
  
  Start the Workflow: Once the disconnection entry is processed, you should be able to start the disconnection workflow for the disconnection documents without encountering the error.
  
  
  Review Workflow Configuration: If you continue to face issues, review the configuration of the workflow in the SAP system to ensure that it is set up correctly and that all necessary steps are defined.
  
  
  Consult Documentation: Refer to SAP documentation or help resources specific to your version of SAP for additional guidance on managing disconnection workflows.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate the disconnection process, such as IW31 for creating work orders or IW32 for changing them.
  User Roles and Authorizations: Ensure that you have the necessary permissions to create and process disconnection entries and workflows.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address known issues.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.