How To Fix EM226 - More than one contract account when selecting dunned open items

SAP Error Message - Details

• Message type: E = Error

• Message class: EM - IS-U Migration

• Message number: 226

• Message text: More than one contract account when selecting dunned open items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EM226 - More than one contract account when selecting dunned open items ?

  The SAP error message EM226, which states "More than one contract account when selecting dunned open items," typically occurs in the context of accounts receivable or billing processes. This error indicates that the system has found multiple contract accounts associated with the selection criteria used for dunning open items, which leads to ambiguity in processing.
  Cause:
  
  Multiple Contract Accounts: The primary cause of this error is that the selection criteria used in the dunning process have resulted in multiple contract accounts being identified. This can happen if the selection parameters are too broad or if there are multiple accounts linked to the same customer or business partner.
  Configuration Issues: There may be configuration settings in the dunning program that are not set up correctly, leading to the system not being able to determine which contract account to process.
  Data Integrity Issues: There could be issues with the data in the system, such as duplicate entries or incorrect account assignments.
  
  Solution:
  
  Refine Selection Criteria: Review and refine the selection criteria used for dunning. Ensure that the parameters are specific enough to target a single contract account. This may involve filtering by customer number, company code, or other relevant fields.
  Check Contract Accounts: Investigate the contract accounts associated with the customer or business partner in question. Ensure that there are no unnecessary duplicates or incorrect associations.
  Review Dunning Configuration: Check the configuration settings for the dunning program in SAP. Ensure that the settings are correctly defined to handle multiple contract accounts.
  Data Cleanup: If there are data integrity issues, perform a cleanup of the relevant data. This may involve correcting duplicate entries or reassigning open items to the correct contract accounts.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as F150 (Dunning) to access the dunning program and review the settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user executing the dunning process has the necessary authorizations to access and modify the relevant contract accounts.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.