How To Fix ELA028 - Table &1 is not maintained for loyalty program &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ELA - Message class for loyalty program

• Message number: 028

• Message text: Table &1 is not maintained for loyalty program &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ELA028 - Table &1 is not maintained for loyalty program &2 ?

  The SAP error message ELA028, which states "Table &1 is not maintained for loyalty program &2," typically occurs in the context of SAP Customer Loyalty Management (CLM) when there is an issue with the configuration of a loyalty program. This error indicates that a specific table (denoted by &1) is not properly maintained or configured for the specified loyalty program (denoted by &2).
  Cause:
  
  Missing Configuration: The table referenced in the error message is not maintained for the specified loyalty program. This could be due to missing entries or incomplete setup.
  Incorrect Program Assignment: The loyalty program may not be correctly linked to the necessary tables or configurations.
  Data Inconsistency: There may be inconsistencies in the data related to the loyalty program, such as missing or incorrect entries in related tables.
  
  Solution:
  
  
  Check Table Maintenance:
  
  Identify the table indicated by &1 in the error message. This could be a table related to loyalty program settings, such as loyalty program types, conditions, or other related configurations.
  Use transaction codes like SE11 (Data Dictionary) to view the structure of the table and check if it has been maintained for the specified loyalty program.
  
  
  
  Maintain the Table:
  
  If the table is not maintained, you will need to add the necessary entries for the loyalty program &2. This may involve creating new records or updating existing ones to ensure that the loyalty program is properly configured.
  
  
  
  Review Program Configuration:
  
  Go to the configuration settings for the loyalty program in the SAP system. Ensure that all required settings and parameters are correctly defined.
  Use transaction codes like SPRO to access the configuration menu and navigate to the relevant sections for loyalty program management.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to loyalty program configuration to ensure that all necessary steps have been followed.
  
  
  
  Testing:
  
  After making the necessary changes, test the loyalty program functionality to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE11: Data Dictionary
  SPRO: Customizing Implementation Guide
  ELA1: Loyalty Program Management
  
  
  SAP Notes: Check for any SAP Notes related to error ELA028 for additional guidance or patches that may address known issues.
  User Roles: Ensure that you have the appropriate authorizations to make changes to the loyalty program configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.