How To Fix ELA027 - Loyalty program &1 is not within the validity period

SAP Error Message - Details

• Message type: E = Error

• Message class: ELA - Message class for loyalty program

• Message number: 027

• Message text: Loyalty program &1 is not within the validity period

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ELA027 - Loyalty program &1 is not within the validity period ?

  The SAP error message ELA027, which states "Loyalty program &1 is not within the validity period," typically occurs in the context of SAP's Loyalty Management module. This error indicates that the loyalty program you are trying to access or use is either not active or has expired based on the defined validity dates.
  Cause:
  
  Validity Dates: The loyalty program has specific start and end dates. If the current date is outside this range, the system will trigger this error.
  Program Status: The loyalty program may be inactive or not properly configured in the system.
  User Permissions: The user may not have the necessary permissions to access the loyalty program, although this is less common for this specific error.
  
  Solution:
  
  
  Check Validity Dates:
  
  Navigate to the loyalty program configuration in SAP.
  Verify the start and end dates of the loyalty program. Ensure that the current date falls within this range.
  If the program is not valid, you may need to extend the validity period or create a new loyalty program.
  
  
  
  Activate the Program:
  
  If the program is inactive, you will need to activate it. This can usually be done in the program settings within the SAP system.
  
  
  
  Review Configuration:
  
  Ensure that all necessary configurations for the loyalty program are correctly set up. This includes checking any dependencies or related settings that might affect the program's validity.
  
  
  
  User Permissions:
  
  If applicable, check the user roles and permissions to ensure that the user has access to the loyalty program.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on managing loyalty programs and troubleshooting related issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing loyalty programs, such as ELM1 for creating loyalty programs or ELM2 for changing them.
  SAP Notes: Check for any SAP Notes related to loyalty program management that might provide additional insights or fixes for known issues.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the ELA027 error and ensure that the loyalty program is accessible as intended.