How To Fix EL523 - Device &1 Reg. &2 MR date &3: No MR result or follow-up action

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 523

• Message text: Device &1 Reg. &2 MR date &3: No MR result or follow-up action

What causes this issue?

A meter reading order was created internally.
You can only save this meter reading order if a meter reading result or
a meter reading note with a follow-up action was entered.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL523 - Device &1 Reg. &2 MR date &3: No MR result or follow-up action ?

  The SAP error message EL523 indicates that there is an issue related to the maintenance order or notification processing, specifically concerning the measurement document (MR) for a device. The message typically means that there is no measurement result or follow-up action recorded for the specified device and registration number.
  Cause:
  
  Missing Measurement Results: The most common cause is that there are no measurement results recorded for the specified device and registration number.
  Incorrect Configuration: There may be configuration issues in the measurement document settings or the device itself.
  Data Entry Errors: There could be errors in data entry, such as incorrect device or registration numbers.
  Incomplete Process: The maintenance process may not have been completed, leading to missing follow-up actions.
  
  Solution:
  
  Check Measurement Results: Verify if measurement results have been recorded for the specified device and registration number. If not, you may need to enter the measurement results.
  Review Configuration: Check the configuration settings for the device and ensure that they are set up correctly to allow for measurement results to be recorded.
  Correct Data Entry: Ensure that the device and registration numbers entered are correct. If there are discrepancies, correct them.
  Complete Maintenance Process: If the maintenance process is incomplete, ensure that all necessary steps are followed to complete it, including any required follow-up actions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling measurement documents and related processes.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like IW31/IW32 (for creating or changing maintenance orders) or IW28 (for displaying maintenance orders) to check the status of the maintenance order.
  Measurement Document: Familiarize yourself with the measurement document process in SAP PM (Plant Maintenance) to understand how measurement results are recorded and processed.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP PM for further assistance.