How To Fix EL365 - Installation &1: A meter reading result already exists for this device

EL365 - Overview

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 365

• Message text: Installation &1: A meter reading result already exists for this device

What causes this issue?

The device installed in the installation is still allocated to another
installation. Meter readings were already entered for the other
installation. Single entry is no longer possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can create a billing order for the installation via
<DS:TRAN.EL01>Order creation</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL365 - Installation &1: A meter reading result already exists for this device ?

  The SAP error message EL365, which states "Installation &1: A meter reading result already exists for this device," typically occurs in the context of utility billing and meter management within the SAP IS-U (Industry Solution for Utilities) module. This error indicates that there is an attempt to enter a new meter reading for a device (like a meter) that already has an existing reading recorded in the system.
  
  Cause:
  
  
  Duplicate Meter Reading Entry: The most common cause of this error is that a meter reading has already been recorded for the specified device (installation) in the system. This could happen if:
  
  A user is trying to enter a new reading without first deleting or modifying the existing one.
  There is a system process or batch job that has already recorded the reading.
  The reading was entered by another user or process.
  
  
  
  Incorrect Device Reference: The error may also arise if the device reference is incorrect or