How To Fix EL344 - Meter reading orders still exist for the devices to be removed

SAP Error Message - Details

• Message type: E = Error

• Message class: EL - IS-U meter reading data processing

• Message number: 344

• Message text: Meter reading orders still exist for the devices to be removed

What causes this issue?

Future meter reading orders are deleted when you save.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You have to create new meter reading orders for these devices or for
the devices to be installed.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EL344 - Meter reading orders still exist for the devices to be removed ?

  The SAP error message EL344 indicates that there are still meter reading orders associated with the devices you are trying to remove. This typically occurs in the context of managing utility data in SAP IS-U (Industry Solution for Utilities).
  Cause:
  The error arises when you attempt to delete or remove a device (like a meter) that has pending or existing meter reading orders. These orders are usually linked to the device for the purpose of collecting consumption data, and SAP prevents the deletion to maintain data integrity.
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Check Meter Reading Orders: 
  
  Navigate to the relevant transaction in SAP (e.g., transaction code EL31 or EL32) to view the meter reading orders associated with the device.
  Identify any open or pending meter reading orders that are linked to the device you want to remove.
  
  
  
  Process or Delete Meter Reading Orders:
  
  If the meter reading orders are still valid and need to be processed, complete the meter reading process for those orders.
  If the orders are no longer needed, you may need to delete them. Ensure that you have the necessary authorizations to delete these orders.
  
  
  
  Check for Other Dependencies:
  
  Ensure that there are no other dependencies or references to the device in other areas of the system, such as billing documents or contracts.
  
  
  
  Retry Device Removal:
  
  Once all associated meter reading orders are processed or deleted, attempt to remove the device again.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EL31 (Display Meter Reading Orders), EL32 (Change Meter Reading Orders), and EL24 (Display Device).
  Authorization: Ensure you have the necessary authorizations to view and modify meter reading orders and devices.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing devices and meter readings in SAP IS-U.
  Consult with Colleagues: If you are unsure about the implications of deleting meter reading orders, consult with your team or a SAP IS-U expert within your organization.
  
  By following these steps, you should be able to resolve the EL344 error and successfully remove the device from the system.