How To Fix EK383 - Installment plan &1 deactivated in dunning run &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 383

• Message text: Installment plan &1 deactivated in dunning run &2 &3

What causes this issue?

A dunning note for installment plan &V1& was reversed. The installment
plan in this dunning note (run date &V2& run ID &V3&) was deactivated.
It is not reactivated when the dunning note is reversed. The system also
does not create a new installment plan.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You must decide whether the original receivables for
<DS:TRAS.FPR3>installment plan &V1&</> should be included in a new
installment plan.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EK383 - Installment plan &1 deactivated in dunning run &2 &3 ?

  The SAP error message EK383, which states "Installment plan &1 deactivated in dunning run &2 &3," typically occurs in the context of dunning processes when an installment plan associated with a customer or vendor is deactivated during a dunning run. This can happen for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Cause:
  
  Deactivation of Installment Plan: The installment plan referenced in the error message has been deactivated or is no longer valid. This could be due to changes in the installment plan settings or manual deactivation by a user.
  Dunning Configuration: The dunning configuration may not allow for installment plans to be active during the dunning run, or there may be specific settings that prevent the processing of certain installment plans.
  Payment Terms: The payment terms associated with the installment plan may have changed, leading to the deactivation of the plan.
  Customer/Vendor Status: The status of the customer or vendor may have changed (e.g., blocked for dunning), which can affect the installment plan's validity.
  
  Solution:
  
  Check Installment Plan Status: Verify the status of the installment plan in the system. If it has been deactivated, you may need to reactivate it or create a new installment plan.
  Review Dunning Configuration: Check the dunning configuration settings in the system to ensure that installment plans are allowed during the dunning run. Adjust the settings if necessary.
  Update Payment Terms: If the payment terms have changed, ensure that they are correctly set up in the system and that they align with the installment plan.
  Customer/Vendor Review: Review the status of the customer or vendor in question. If they are blocked for dunning or have other restrictions, address those issues.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific guidance related to your system configuration and dunning processes.
  
  Related Information:
  
  Dunning Process: Understand the dunning process in SAP, including how installment plans are managed and the impact of dunning runs on customer/vendor accounts.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) and FPL9 (Display Dunning History) to analyze the dunning runs and installment plans.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.