How To Fix EK371 - Output device is not specified in the parameters

SAP Error Message - Details

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 371

• Message text: Output device is not specified in the parameters

What causes this issue?

You did not specify an output device in the parameters for the dunning
activity run. The system cannot create an application form.

System Response

The dunning activity run is cancelled.

How to fix this error?

Enter an output device in the print parameters for the dunning activity
run.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EK371 - Output device is not specified in the parameters ?

  The SAP error message EK371, which states "Output device is not specified in the parameters," typically occurs when you are trying to print a document (like a purchase order or invoice) and the system cannot find a specified output device (printer) in the parameters set for that document.
  Cause:
  
  Missing Output Device: The output device (printer) has not been specified in the print parameters for the document.
  Incorrect Configuration: The output device may not be configured correctly in the SAP system.
  User Profile Settings: The user profile may not have a default output device set.
  Document Type Settings: The document type may not have an associated output device defined in the configuration.
  
  Solution:
  
  
  Specify Output Device:
  
  When you are in the print dialog, ensure that you select an output device from the list. If the list is empty, you may need to check the configuration of printers in the SAP system.
  
  
  
  Check User Profile:
  
  Go to transaction SU01 (User Maintenance) and check the user profile settings. Ensure that a default output device is specified under the "Defaults" tab.
  
  
  
  Configure Output Device:
  
  Use transaction SPAD (Spool Administration) to check if the output device is configured correctly. Ensure that the printer is active and properly set up.
  
  
  
  Document Type Configuration:
  
  Check the configuration for the specific document type in transaction NACE (Output Types). Ensure that the output type is correctly assigned to the document type and that an output device is specified.
  
  
  
  Test Printing:
  
  After making the necessary changes, try to print the document again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  NACE: Output Types
  SU01: User Maintenance
  
  
  Output Device Configuration: Ensure that the output device is correctly configured in the SAP system, including settings for device type, access method, and spool server.
  User Authorization: Ensure that the user has the necessary authorizations to access the specified output device.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP Basis team or system administrator for further investigation.