How To Fix EK346 - Document print canceled

SAP Error Message - Details

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 346

• Message text: Document print canceled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EK346 - Document print canceled ?

  The SAP error message EK346, which states "Document print canceled," typically occurs when there is an issue with the printing process of a document, such as a purchase order or invoice. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Printer Issues: The printer may be offline, out of paper, or experiencing hardware malfunctions.
  User Authorization: The user may not have the necessary permissions to print the document.
  Output Device Configuration: The output device may not be correctly configured in SAP.
  Document Status: The document may be in a status that does not allow printing (e.g., already printed or canceled).
  Spool Request Problems: There may be issues with the spool request, such as it being deleted or not processed correctly.
  Network Issues: Connectivity problems between the SAP system and the printer can lead to print cancellations.
  
  Solutions:
  
  Check Printer Status: Ensure that the printer is online, has paper, and is functioning correctly. You can do this by checking the printer directly or through the printer management interface.
  Review User Permissions: Verify that the user has the necessary authorizations to print documents. This can be checked in the user roles and profiles in SAP.
  Output Device Settings: Go to transaction code SPAD (Spool Administration) and check the configuration of the output device. Ensure that it is set up correctly and is active.
  Document Status Check: Review the status of the document in question. If it has already been printed or is in a canceled state, you may need to create a new print request.
  Spool Request Monitoring: Use transaction code SP01 to check the spool requests. Look for any errors or issues with the specific print job. If the spool request is in error, you may need to delete it and re-initiate the print job.
  Network Troubleshooting: If the printer is networked, ensure that there are no connectivity issues between the SAP system and the printer. Check network settings and firewall configurations if necessary.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration), SP01 (Spool Request), and ME23N (Display Purchase Order) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to printing errors. You can search the SAP Support Portal for specific notes related to EK346.
  Documentation: Review SAP documentation or help files for additional guidance on configuring printers and managing output devices.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or technical support for further assistance.