How To Fix EK348 - Print correspondence: Error determining the address and dispatch control

SAP Error Message - Details

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 348

• Message text: Print correspondence: Error determining the address and dispatch control

What causes this issue?

This error was preceded by another error:
The contract account could not be read
The business partner and address could not be determined

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the correspondence modules that should be used for the request or
print job. To see which correspondence modules could be involved, check
the events that have been defined for the correspondence type.
Navigate to the detail screen of the correspondence type table.
<DS:TRAN.FQB2>Call the function</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EK348 - Print correspondence: Error determining the address and dispatch control ?

  The SAP error message EK348, which states "Print correspondence: Error determining the address and dispatch control," typically occurs when the system is unable to find the necessary address information or dispatch control settings for printing correspondence related to purchasing documents, such as purchase orders or contracts.
  Causes:
  
  Missing Address Data: The vendor or customer master data may not have the required address information filled out.
  Incorrect Configuration: The configuration settings for the output type may not be set up correctly in the system.
  Missing Dispatch Control: The dispatch control settings for the output type may not be defined or may be incorrect.
  Data Inconsistencies: There may be inconsistencies or errors in the master data or transaction data that prevent the system from determining the address.
  Authorization Issues: The user may not have the necessary authorizations to access the address data.
  
  Solutions:
  
  
  Check Master Data:
  
  Verify that the vendor or customer master data is complete and contains all necessary address information. You can do this by navigating to the relevant master data transaction (e.g., XK03 for vendor master).
  
  
  
  Review Output Configuration:
  
  Check the output type configuration in transaction NACE. Ensure that the output type is correctly configured for the relevant application (e.g., purchasing).
  Make sure that the correct dispatch control is assigned to the output type.
  
  
  
  Check Dispatch Control:
  
  In the output type configuration, ensure that the dispatch control settings are properly defined. This includes checking the settings for print, email, or other dispatch methods.
  
  
  
  Analyze the Document:
  
  Look at the specific document (e.g., purchase order) that is causing the error. Check if there are any missing fields or inconsistencies in the document that could affect address determination.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the relevant data. This can be checked with the security team or by reviewing the user's roles and authorizations.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the output determination process to identify where the error occurs. This may require technical expertise.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  NACE (Output Types Configuration)
  XK03 (Display Vendor)
  VD03 (Display Customer)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  
  
  Documentation: Review SAP documentation related to output management and address determination for further insights.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the EK348 error message in SAP.