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How To Fix EK345 - No dunning activities were performed


EK345 - Overview

  • Message type: E = Error

  • Message class: EK - IS-U Accounts Receivable and Payable

  • Message number: 345

  • Message text: No dunning activities were performed

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


EK345 - Details

  • The SAP error message EK345, which states "No dunning activities were performed," typically occurs in the context of the dunning process, which is used to manage overdue invoices and remind customers of their outstanding payments. This message indicates that the system did not find any items that required dunning processing.
    Causes:
    
    No Overdue Items: There are no overdue invoices or items that meet the criteria for dunning.
    Dunning Block: The customer account may have a dunning block set, preventing any dunning activities from being performed.
    Dunning Procedure Settings: The dunning procedure may not be correctly configured, or the parameters set for dunning may not match any open items.
    Dunning Levels: The dunning levels may have been exhausted, meaning that the maximum number of dunning notices has already been sent.
    Selection Criteria: The selection criteria used for the dunning run may be too restrictive, resulting in no items being selected for dunning.
    Posting Date: The posting date of

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