How To Fix EK270 - Returns document &3 does not exist in the returns history

EK270 - Overview

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 270

• Message text: Returns document &3 does not exist in the returns history

What causes this issue?

The following entry could not be found in the returns history:
Business partner &V1&
Contract account &V2&
Returns document &V3&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check your entries.

Error message extract from SAP system. Copyright SAP SE.

EK270 - Details

• The SAP error message EK270, which states "Returns document &3 does not exist in the returns history," typically occurs when you are trying to process a returns document that the system cannot find in the returns history. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Document Not Created: The returns document may not have been created properly or may not exist in the system.
  Incorrect Document Number: The document number you are trying to reference may be incorrect or mistyped.
  Document Deletion: The returns document may have been deleted or archived, making it unavailable for processing.
  Authorization Issues: You may not have the necessary permissions to view or access the returns document.
  System Configuration: There may be issues with the configuration of the returns process in the SAP system.
  
  Solutions:
  
  Verify Document Number: Double-check the returns document number you are using to ensure it is correct.
  Check Document Creation: Ensure