How To Fix EK272 - Specify a dunning level


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EK - IS-U Accounts Receivable and Payable

  • Message number: 272

  • Message text: Specify a dunning level

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EK272 - Specify a dunning level ?

    The SAP error message EK272, which states "Specify a dunning level," typically occurs in the context of accounts payable or accounts receivable when a dunning process is being executed. This error indicates that the system requires a specific dunning level to be defined for the dunning procedure to proceed.

    Cause:

    The error can arise due to several reasons:

    1. Missing Dunning Level: The dunning level has not been specified in the dunning procedure settings.
    2. Configuration Issues: The dunning procedure may not be properly configured in the system.
    3. Data Entry Error: The user may have missed entering the dunning level in the relevant transaction or document.

    Solution:

    To resolve the EK272 error, you can follow these steps:

    1. Check Dunning Procedure Configuration:

      • Go to the configuration settings for dunning procedures in SAP (Transaction code: OVA7).
      • Ensure that the dunning levels are defined correctly for the dunning procedure you are using.
    2. Specify Dunning Level:

      • When executing the dunning run, ensure that you specify the dunning level in the relevant fields.
      • If you are using a program or transaction that requires a dunning level, make sure to fill in that field.
    3. Review Dunning Data:

      • Check the master data for the vendor or customer to ensure that the dunning information is correctly maintained.
      • Ensure that the dunning levels are assigned to the customer/vendor master records.
    4. Consult Documentation:

      • Review SAP documentation or help files related to dunning procedures for additional guidance on how to set up and manage dunning levels.
    5. Testing:

      • After making the necessary changes, perform a test run of the dunning process to ensure that the error does not occur again.

    Related Information:

    • Dunning Levels: Dunning levels are stages in the dunning process that indicate how overdue a payment is. Each level can have different parameters for reminders and notifications.
    • Dunning Procedure: A dunning procedure is a set of rules that govern how overdue payments are managed, including the frequency and content of reminders sent to customers or vendors.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) and OVA7 (Dunning Procedure Configuration) for managing dunning processes.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.

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