How To Fix EK268 - Event PayedOnAccount could not be generated

SAP Error Message - Details

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 268

• Message text: Event PayedOnAccount could not be generated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EK268 - Event PayedOnAccount could not be generated ?

  The SAP error message EK268, which states "Event PayedOnAccount could not be generated," typically occurs in the context of invoice processing or payment transactions. This error indicates that the system was unable to generate the event related to a payment made on account, which can be due to various reasons.
  Causes of EK268 Error
  
  
  Missing Configuration: The necessary configuration for handling payments on account may not be set up correctly in the system.
  
  
  Incorrect Document Status: The document you are trying to process may not be in the correct status to allow for the generation of the payment event.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the vendor, invoice, or payment that prevent the event from being generated.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggers the event.
  
  
  System Bugs or Limitations: There may be bugs in the version of SAP you are using, or limitations in the functionality that prevent the event from being generated.
  
  
  Solutions to EK268 Error
  
  
  Check Configuration: Review the configuration settings related to payment processing and ensure that all necessary settings are correctly defined. This includes checking the payment terms, payment methods, and any related settings in the Financial Accounting (FI) module.
  
  
  Review Document Status: Ensure that the document (invoice or payment) is in the correct status. For example, it should not be blocked or in a state that prevents further processing.
  
  
  Data Validation: Validate the data associated with the transaction. Check for any missing or incorrect information in the vendor master data, invoice details, or payment information.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. If not, consult with your SAP security team to obtain the required permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues or fixes available.
  
  
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure. This may require the assistance of an ABAP developer.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, document numbers, and any relevant logs.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), F-28 (Post Incoming Payments), and others related to invoice and payment processing.
  Documentation: Review SAP documentation related to payment processing and event handling in the Financial Accounting module.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the EK268 error in your SAP system.