How To Fix EK004 - Document & was not generated by the cash desk

EK004 - Overview

• Message type: E = Error

• Message class: EK - IS-U Accounts Receivable and Payable

• Message number: 004

• Message text: Document & was not generated by the cash desk

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EK004 - Document & was not generated by the cash desk ?

  The SAP error message EK004 ("Document & was not generated by the cash desk") typically occurs in the context of cash desk operations, particularly when dealing with financial transactions or document postings related to cash handling. This error indicates that the system is unable to find or recognize the document in question as one that was generated by the cash desk.
  Causes:
  
  Document Origin: The document may have been created outside of the cash desk process, such as through manual entry or another transaction type.
  
  Configuration Issues: There may be configuration settings in the cash desk module that are not correctly set up, leading to discrepancies in document recognition.
  User Authorization: The user may not have the necessary permissions to access or process the document in question.
  Document Status: The document may be in a status that does not allow it to be processed by the cash desk (e.g., it may be locked or in