How To Fix EIT_EXP_CUSTOMER004 - File creation is running. Please try again later.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EIT_EXP_CUSTOMER - Export Item Template message for the end user

  • Message number: 004

  • Message text: File creation is running. Please try again later.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EIT_EXP_CUSTOMER004 - File creation is running. Please try again later. ?

    The SAP error message EIT_EXP_CUSTOMER004 typically indicates that a file creation process is currently in progress, and the system is unable to initiate another file creation request until the current process is completed. This can occur in various contexts, such as during data exports, report generation, or file downloads.

    Cause:

    1. Concurrent Processes: Another user or process is already executing a file creation task, which locks the system from starting a new one.
    2. Long-Running Jobs: The existing job may be taking longer than expected due to large data volumes or system performance issues.
    3. System Configuration: There may be configuration settings that limit the number of concurrent file creation processes.

    Solution:

    1. Wait and Retry: The simplest solution is to wait for a few moments and then try the operation again. This allows the current process to complete.
    2. Check Job Status: If you have access, check the job status in the SAP system (using transaction codes like SM37) to see if the file creation job is still running or if it has failed.
    3. Contact Administrator: If the job is taking too long or appears to be stuck, contact your SAP system administrator to investigate the issue. They can check for any locks or performance issues.
    4. Review System Logs: Look into system logs for any errors or warnings that might indicate why the file creation is taking longer than expected.
    5. Adjust Configuration: If this is a recurring issue, consider discussing with your SAP Basis team about adjusting the configuration to allow for more concurrent file creation processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SM37 (Job Monitoring) and SM21 (System Log) to monitor jobs and logs.
    • Performance Tuning: If file creation processes are frequently delayed, it may be worth looking into performance tuning of the SAP system.
    • Documentation: Refer to SAP documentation or support notes related to file creation processes for specific guidance based on your SAP version and configuration.

    If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.

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