How To Fix EIT_EXP_CUSTOMER005 - Export of extensibility templates is locked for the system.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EIT_EXP_CUSTOMER - Export Item Template message for the end user

  • Message number: 005

  • Message text: Export of extensibility templates is locked for the system.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EIT_EXP_CUSTOMER005 - Export of extensibility templates is locked for the system. ?

    The SAP error message EIT_EXP_CUSTOMER005 indicates that the export of extensibility templates is locked for the system. This typically occurs in the context of SAP's extensibility framework, which allows users to customize and extend standard SAP applications.

    Cause:

    The error can be caused by several factors, including:

    1. System Lock: The system may be in a state where the export functionality is locked due to ongoing processes or maintenance activities.
    2. Authorization Issues: The user attempting to perform the export may not have the necessary authorizations to execute this action.
    3. Configuration Settings: Certain configuration settings in the system may prevent the export of extensibility templates.
    4. Transport Management System (TMS) Issues: If the system is part of a transport landscape, there may be issues with the transport routes or locks in the TMS.

    Solution:

    To resolve the issue, you can take the following steps:

    1. Check System Status: Verify if there are any ongoing processes or maintenance activities that might be locking the export functionality. You may need to wait until these processes are completed.

    2. Review Authorizations: Ensure that the user has the necessary authorizations to perform the export. You can check the user's roles and authorizations in the SAP system.

    3. Check Configuration: Review the configuration settings related to extensibility and ensure that there are no restrictions in place that would prevent the export.

    4. Transport Management System: If applicable, check the TMS for any locks or issues. You can use transaction codes like STMS to access the transport management system and check for any transport-related issues.

    5. System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that might provide more context about the issue.

    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation on extensibility and template management for more context on how these features work and any known issues.
    • Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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