How To Fix EIN309 - Reference document &1 Item &2 was not found

SAP Error Message - Details

• Message type: E = Error

• Message class: EIN - Foreign Trade: General Messages - Continuation

• Message number: 309

• Message text: Reference document &1 Item &2 was not found

What causes this issue?

The reference document you entered was not found. To create an accurate
customs declaration, the reference document must be relevant for
declaration and available in the corresponding worklist.

System Response

The system issues an error message.

How to fix this error?

Check your entry.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EIN309 - Reference document &1 Item &2 was not found ?

  The SAP error message EIN309 indicates that a reference document and item specified in a transaction could not be found in the system. This error typically occurs in the context of document processing, such as during the creation or posting of documents related to purchasing, sales, or inventory management.
  Cause:
  
  Incorrect Document Number or Item: The document number or item number entered may be incorrect or does not exist in the system.
  Document Deletion: The reference document may have been deleted or archived, making it unavailable for reference.
  Authorization Issues: The user may not have the necessary authorizations to view or access the specified document.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries or corrupted data.
  Document Type Restrictions: The document type may not allow referencing certain types of documents or items.
  
  Solution:
  
  Verify Document and Item Numbers: Double-check the document number and item number for accuracy. Ensure that they are entered correctly.
  Check Document Status: Ensure that the document has not been deleted or archived. You can check the document status in the relevant transaction (e.g., ME23N for purchase orders).
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. If not, contact your SAP security administrator.
  Use Transaction Codes: Use relevant transaction codes (like ME23N for purchase orders, VA03 for sales orders, etc.) to search for the document and confirm its existence.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to check for data consistency issues or to investigate any potential system errors.
  Check Configuration: Review the configuration settings related to the document types and ensure that they are set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for document management (e.g., ME23N, VA03, MB03).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for detailed information on document processing and error handling.
  User Forums: Engage with SAP community forums or user groups for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the EIN309 error and implement a suitable solution.