How To Fix EIN310 - The reference time range does not match the reference document data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EIN - Foreign Trade: General Messages - Continuation

  • Message number: 310

  • Message text: The reference time range does not match the reference document data

  • Show details Hide details
  • What causes this issue?

    The reference time range you entered (&V1&/&V2&) does not match the
    declaration time range (&V3&/&V4&) of the reference document.

    System Response

    The system displays an error message.

    How to fix this error?

    Check your entry.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EIN310 - The reference time range does not match the reference document data ?

    The SAP error message EIN310, which states "The reference time range does not match the reference document data," typically occurs in the context of logistics or project management when there is a mismatch between the time range specified in a document and the time range that is expected based on the reference document.

    Cause:

    1. Mismatched Dates: The dates specified in the reference document (e.g., a purchase order, sales order, or project) do not align with the dates in the current document you are trying to process.
    2. Incorrect Time Range: The time range you are trying to use may not be valid for the reference document. This could happen if the reference document has been modified or if the time range is outside the allowed limits.
    3. Document Status: The status of the reference document may not allow for the operation you are trying to perform, such as if the document is closed or archived.
    4. Configuration Issues: There may be configuration settings in the system that dictate how time ranges are handled, which could lead to this error if not set up correctly.

    Solution:

    1. Check Dates: Review the dates in both the current document and the reference document. Ensure that the time range you are trying to use is valid and matches the reference document.
    2. Adjust Time Range: If the time range is incorrect, adjust it to match the reference document's time frame.
    3. Review Document Status: Ensure that the reference document is in a status that allows for the operation you are trying to perform. If it is closed or archived, you may need to reopen it or create a new document.
    4. Consult Configuration: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to time ranges and document processing.
    5. Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to the specific module you are working with (e.g., MM, SD, PS) for guidelines on handling time ranges and reference documents.
    • User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.

    If the problem continues after following these steps, it may be beneficial to escalate the issue to your SAP support team for further investigation.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant