How To Fix EI821 - .

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 821

• Message text: .

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI821 - . ?

  The SAP error message EI821 typically relates to issues with the Electronic Invoicing (EI) process, particularly in the context of the integration between SAP and external systems or services. The error message can indicate problems with the data being sent or received, configuration issues, or other related factors.
  Cause:
  
  Data Format Issues: The data being sent may not conform to the expected format or structure required by the receiving system.
  Configuration Errors: Incorrect settings in the Electronic Invoicing configuration can lead to this error.
  Communication Problems: Issues with network connectivity or communication protocols between SAP and external systems can trigger this error.
  Authorization Issues: Lack of proper authorizations for the user or system trying to execute the electronic invoicing process.
  Missing or Incorrect Master Data: Required master data (like vendor or customer information) may be missing or incorrect.
  
  Solution:
  
  Check Data Format: Ensure that the data being sent adheres to the required format. Validate the structure of the invoice data.
  Review Configuration: Go through the Electronic Invoicing configuration settings in SAP. Ensure that all necessary parameters are correctly set.
  Network and Communication: Verify that there are no network issues. Check the connectivity between SAP and the external invoicing system.
  Authorization Check: Ensure that the user or system has the necessary authorizations to perform electronic invoicing.
  Master Data Verification: Check that all required master data is complete and accurate. Update any missing or incorrect information.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to EI821 for any specific patches or updates that may address this error.
  Transaction Codes: Use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to analyze the relevant programs or function modules that may be causing the issue.
  Logs and Traces: Review application logs (transaction SLG1) and system logs (transaction SM21) for additional details that may help diagnose the problem.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.