How To Fix EI820 - .

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 820

• Message text: .

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI820 - . ?

  The SAP error message EI820 typically relates to issues with the Electronic Data Interchange (EDI) process, particularly in the context of inbound or outbound messages. The specific details of the error can vary based on the context in which it occurs, but here are some common causes, solutions, and related information:
  Cause:
  
  Configuration Issues: Incorrect configuration in the EDI settings, such as partner profiles, message types, or output types.
  Data Format Errors: The data being sent or received may not conform to the expected format, leading to parsing errors.
  Mapping Errors: Issues in the mapping of data between the SAP system and the external system can cause this error.
  Communication Problems: Network issues or problems with the communication channel can lead to failures in message transmission.
  Missing or Incorrect Master Data: Required master data (like customer or vendor information) may be missing or incorrect.
  
  Solution:
  
  Check Configuration: Review the EDI configuration settings in transaction codes like WE20 (Partner Profiles) and WE21 (Port Definition) to ensure they are set up correctly.
  Validate Data: Ensure that the data being sent or received is in the correct format and adheres to the expected structure.
  Review Mapping: If using a middleware or mapping tool, check the mapping logic to ensure it correctly translates data between systems.
  Network Troubleshooting: Investigate any network issues that may be affecting communication. This may involve checking firewalls, VPNs, or other network configurations.
  Master Data Verification: Ensure that all necessary master data is present and accurate in the SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE02 (IDoc Display), WE19 (Test Tool for IDocs), and WE60 (IDoc Documentation) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to the EI820 error. SAP Notes can provide specific guidance or fixes.
  Logs and Traces: Review application logs (transaction SLG1) and EDI logs to gather more information about the error context.
  Documentation: Refer to SAP documentation on EDI and IDoc processing for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.