How To Fix EI593 - The license cannot be used

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 593

• Message text: The license cannot be used

What causes this issue?

The license cannot be used because it does not have the status "C"
(approved).

How to fix this error?

Set the license status to "C" in the license administration function.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI593 - The license cannot be used ?

  The SAP error message EI593, which states "The license cannot be used," typically indicates an issue with the SAP license key or its configuration. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Expired License: The license key may have expired, preventing its use.
  Incorrect License Key: The license key entered may not match the system or may be incorrectly configured.
  License Type Mismatch: The license type may not be compatible with the installed SAP system or its components.
  System ID Change: If the System ID (SID) has changed, the existing license may no longer be valid.
  Technical Issues: There may be underlying technical issues with the SAP system that are preventing the license from being recognized.
  
  Solutions:
  
  Check License Validity: Verify the expiration date of the license key. If it has expired, you will need to obtain a new license from SAP.
  Re-enter License Key: Ensure that the license key is entered correctly in the system. You can do this through the SAP GUI:
  
  Go to transaction code SLICENSE.
  Check the current license status and re-enter the license key if necessary.
  
  
  Obtain a New License: If the license is invalid or expired, contact SAP support or your SAP account representative to obtain a new license key.
  Check System ID: Ensure that the System ID has not changed. If it has, you will need to request a new license that corresponds to the new SID.
  Review License Type: Make sure that the license type you are using is appropriate for your SAP installation. Different components may require different licenses.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP License Management: Understanding how SAP licenses work, including the different types of licenses (e.g., named user, professional, developer) and their limitations.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review the official SAP documentation regarding license management and error handling for more detailed guidance.
  
  By following these steps, you should be able to resolve the EI593 error and ensure that your SAP system is properly licensed.