How To Fix EI592 - The mail was sent successfully.

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 592

• Message text: The mail was sent successfully.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI592 - The mail was sent successfully. ?

  The SAP error message EI592, which states "The mail was sent successfully," is not actually an error in the traditional sense. Instead, it is an informational message indicating that an email has been sent successfully from the SAP system. However, if you are encountering this message in a context where you expected a different outcome (such as an error or failure to send), it may indicate a misunderstanding or misconfiguration in the email sending process.
  Possible Causes:
  
  Misinterpretation: Users may misinterpret this message as an error when it is actually a confirmation of successful email dispatch.
  Email Configuration Issues: If the email is sent successfully but not received by the intended recipient, there may be issues with the email configuration or the recipient's email server.
  SMTP Server Issues: The SMTP server settings in SAP may be misconfigured, leading to issues with email delivery even if the message indicates success.
  Spam Filters: The email may be sent successfully but could be caught in spam filters or blocked by the recipient's email server.
  
  Solutions:
  
  Verify Email Configuration: Check the configuration settings for email in SAP (transaction code SCOT) to ensure that the SMTP settings are correct.
  Check Email Logs: Review the email logs in SAP to confirm that the email was indeed sent and to see if there are any errors or warnings related to the email delivery.
  Test Email Delivery: Send a test email to a known working email address to verify that the email functionality is working as expected.
  Check Recipient's Email: Ensure that the recipient's email address is correct and that their email server is not blocking or filtering the emails.
  Consult IT Support: If issues persist, consult your IT support team or SAP Basis team to investigate further, especially if there are network or server-related issues.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SCOT (for SMTP configuration) and SOST (to view the status of sent emails) to manage and troubleshoot email sending in SAP.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to email sending or configuration.
  Documentation: Refer to SAP documentation for detailed guidance on configuring and troubleshooting email settings in your SAP environment.
  
  If you are still facing issues or if the context of the message is different, please provide more details for further assistance.