How To Fix EI485 - Log of incomplete items was updated

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 485

• Message text: Log of incomplete items was updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EI485 - Log of incomplete items was updated ?

  The SAP error message EI485, which states "Log of incomplete items was updated," typically indicates that there are incomplete items in a transaction or process that need to be addressed. This message is often associated with processes such as sales orders, purchase orders, or production orders where certain required data is missing or incomplete.
  Cause:
  
  Missing Data: Required fields in the transaction are not filled out completely. This could include missing customer information, material details, or other critical data.
  Incomplete Document Flow: The document may not have been fully processed, leading to incomplete items being logged.
  Configuration Issues: There may be issues with the configuration of the relevant modules in SAP, leading to incomplete processing of transactions.
  User Errors: Users may have inadvertently skipped steps in the transaction process, leading to incomplete entries.
  
  Solution:
  
  Review Incomplete Items: Check the log of incomplete items to identify what specific data is missing. This can usually be done through transaction codes like SM13 (Update Records) or SLG1 (Application Log).
  Complete Missing Data: Once you identify the missing information, go back to the relevant transaction and fill in the required fields.
  Reprocess the Document: After completing the necessary data, reprocess the document to ensure it is fully updated in the system.
  Check Configuration: If the issue persists, review the configuration settings in the relevant SAP modules to ensure they are set up correctly.
  User Training: Provide training to users to ensure they understand the importance of completing all required fields in transactions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help in troubleshooting, such as VA02 (Change Sales Order), ME22N (Change Purchase Order), or CO02 (Change Production Order).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for the specific module you are working with to understand the required fields and processes better.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to address the EI485 error and ensure that your transactions are processed correctly.