How To Fix EI445 - There are only 8 reminder levels available

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 445

• Message text: There are only 8 reminder levels available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI445 - There are only 8 reminder levels available ?

  The SAP error message EI445, which states "There are only 8 reminder levels available," typically occurs in the context of accounts receivable or accounts payable when a user attempts to set up more than the allowed number of reminder levels for dunning procedures.
  Cause:
  The error arises because SAP has a predefined limit of 8 reminder levels for dunning processes. If a user tries to configure a dunning procedure with more than 8 levels, the system will trigger this error message.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Dunning Procedure Configuration:
  
  Go to the transaction code OBD2 (Dunning Procedure) in SAP.
  Check the configuration of the dunning procedure you are using.
  Ensure that the number of reminder levels does not exceed 8.
  
  
  
  Adjust Reminder Levels:
  
  If you need more than 8 levels, consider consolidating some of the levels or adjusting the dunning strategy to fit within the 8-level limit.
  You can modify the existing levels to make them more effective without needing additional levels.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to dunning procedures for best practices and recommendations on how to structure your dunning levels effectively.
  
  
  
  Testing:
  
  After making changes, test the dunning process to ensure that it works as expected without triggering the error.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Dunning Process: This is a method used by companies to remind customers of overdue invoices. It typically involves sending reminders at various levels until payment is received.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) for executing the dunning run and OBD2 for configuring dunning procedures.
  Customization: Depending on your organization's needs, you may want to customize the dunning levels to better fit your customer base and payment behavior.
  
  By following these steps, you should be able to address the EI445 error and effectively manage your dunning processes within SAP.